Privacy Policy
Last updated September 29, 2026
In short: we keep only what we need to run your trial and your license. We never see your card. We do not sell data, show ads, or track you on our website. Your paintings and your colors never leave your computer.
What we collect, and why
- When you buy: Paddle, our reseller, collects your name, email, country and payment details to take the payment. We receive your email and order number from Paddle so we can make your license key and email it to you. We never see your card number.
- Your license: your license key, the email you bought with, and your update dates.
- Your computers: when you start a trial or activate a license, iromote sends a device ID (a scrambled code made from your computer's hardware ID, which cannot be turned back into it), your computer's name and system (such as "Windows 11 (STUDIO-PC)") so you can tell your computers apart, the iromote version, and the time of the last check.
- Bug reports: only when you send one from iromote. It holds what you write and the app log and system details shown to you before you send.
- Emails: when you write to us, we keep the conversation so we can help you.
iromote does not collect your artwork, your files, your screen, or which colors you pick. It talks to Clip Studio Paint on your own computer and local network only.
Our website
iromote.com has no ads, no analytics and no tracking cookies. Your language choice is kept in your own browser. When you open the checkout, Paddle's checkout runs under Paddle's privacy policy.
Who helps us
We use a few trusted services to run iromote. They handle data only to do this work for us:
- Paddle: checkout, payments, tax and refunds.
- Supabase: the database for licenses, trials and bug reports.
- Cloudflare: hosts this website and the iromote download.
- Google Workspace: our email, which sends your license key.
These services may store data in other countries. We choose services that protect it well.
How long we keep it
We keep license and device records while your license exists, so you can move it and get your key again. Trial records are kept so a trial cannot be started twice on one computer. Bug reports are deleted once they are no longer needed to fix the problem. Paddle keeps order records as the law asks it to.
Your choices
You can ask us to show you, fix or delete the data we have about you. Email hello@iromote.com from the address you bought with. If we delete your license data, the license can no longer be activated. You can remove a computer from your license at any time in iromote (gear, Manage Devices) or on our website (Manage license).
Children
iromote is not made for children under 13, and we do not knowingly collect their data.
Changes
If we change this policy, we update the date at the top of this page.
Contact
Questions about privacy? Email hello@iromote.com.